FAQs

What shipping methods are available?

We ship all orders with DHL.
Shipping is reliable, fast, and offers shipment tracking so you can track your package at any time.

How long will it take for me to receive my package?

Our delivery times are:

Germany: 3–5 working days
International: 5–7 working days
Please note:

There are no deliveries on Sundays and public holidays.

If you order multiple items with different delivery times, we will ship them together – the total delivery time will then be based on the item with the longest delivery time.

Do you also ship internationally?

Yes, we ship internationally.

Besides Germany, we deliver to many European countries as well as Switzerland and Liechtenstein.

For other European countries and the USA, shipping costs are automatically calculated at checkout.

Please note:

Additional customs duties may apply to deliveries to non-EU countries.

Which payment methods are accepted?

We accept the following payment methods:

  • credit card
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Klarna (if activated – instant / invoice / installment payment, depending on the checkout)

All payments are processed securely using encryption.